The Interactions Module is where you can log communications regarding a new or ongoing Subject or interest area.
Interactions are generally used by our clients wanting to log communications with Stakeholders, MP's, research bodies and regulators, to name a few.
Lesson 1 - Creating an Interaction
This video walks you through the creation process of an Interaction.
Lesson 2 - Responses, Comments & Attachments
Once you have created your interaction, this video will guide you through how to add responses, comments, and file attachments.
Lesson 3 - Viewing and Searching
This video will help you view and search through your interactions.
Lesson 4 - Reporting and Dashboards
How you can export your searches and use the analytics dashboards to pull the needed data from your Interactions.
If you would like a deeper dive into the use of Interactions, there is a whole section of guides and videos on the Help Centre HERE