The Interactions Module is where you can log communications regarding a new or ongoing Subject or interest area.
Interactions are generally used by our clients wanting to log communications with Stakeholders, MP's, research bodies and regulators, to name a few.
Creating an Interaction
This video walks you through the creation process of an Interaction.
Responses, Comments & Attachments
Once you have created your interaction, this video will guide you through how to add responses, comments, and file attachments.
Viewing and Searching
This video will help you view and search through your interactions.
Reporting and Dashboards
How you can export your searches and use the analytics dashboards to pull the needed data from your Interactions.
If you would like a deeper dive into the use of Interactions, there is a whole section of guides and videos on the Help Centre HERE