MFA must be enabled on your Vuelio account by our support team - please get in touch with us if you would like to use this and isn't already enabled for your organisation.
Introduction - What is MFA?
Multi-factor (or 'two-factor') authentication is a process in which users are prompted during the sign-in process for an additional form of identification, such as a code on their mobile phone.
By providing an extra barrier and layer of security that makes it incredibly difficult for attackers to get past, MFA can block over 99.9 percent of account compromise attacks. With MFA, knowing or cracking the password won’t be enough to gain access.
How to use
MFA must first be enabled on your Vuelio account by our support team - please get in touch with us if you would like to use this and isn't already enabled for your organisation.
You must use either a mobile or land-line number in order to receive a code via text or call.
New users - you'll receive an invitation email with a link to sign up to Vuelio. Please click this link and follow all steps below for setting up a Password + MFA.
Existing users - log in as normal via https://app.vuelio.com and jump to step 6 below for extra instructions when using MFA.
Create Account with MFA
Click on link within user invitation email to Create a Password for your new Vuelio login.
Create and confirm your Password
Enter your Country Code and Telephone Number - this mobile or land-line number will be used for future multi-factor authentication with each login.
Click 'Send Code' to receive a text with your Microsoft verification code. This should arrive within ~1 minute.
For land-line users - click 'Call Me' and you will receive an automated call.
You will need to press the # symbol (often called the pound key) followed by the numbers given to you on the call. E.g. #123456
Enter the code you received - if successful you'll be redirected back to the initial login screen in the next step.
MFA has now been setup successfully for your Vuelio login.
You'll now be prompted to log in.Enter your username and password:
Complete MFA process by verifying your phone number is correct and then 'Send Code':
Enter the verification code you received by text:
Success! You have now logged into Vuelio.
If you have any questions, or need any help getting your account set-up, please don't hesitate to contact us on [email protected]. We're always happy to help!