When conducting a search against recent articles a contact has published, you can receive a mix of possible content. Some of these articles have no restrictions and are allowed to be shared with anyone who uses the platform, while others have licensing restrictions from organisations such as the NLA.
For example, an "NLA Media Access login page" might appear if the content is behind a paywall and requires specific licenses for access.
Why is some content licensed?
Some licensing bodies require a paid licence to view specific content to ensure that the publisher of the article is appropriately compensated for their work. If you pay for media monitoring with Vuelio, you should already have the relevant licences according to what you have purchased.
I have media monitoring with Vuelio, why can't I view this content?
We aim to provide users with seamless access to content where appropriate licenses are held. If you encounter inaccessible content, there are steps you can take to resolve this. Ensure you have valid licenses such as NLA & CLA online licenses for paywalled content, confirm that platform updates are synchronized, and consult Vuelio support for assistance.