Vuelio accounts operate under specific user limits and subscription policies that define how many users can be granted access. This article provides an overview of standard practices, actions for exceeding limits, and guidance on modifying subscriptions.
Overview
User limits depend on the specific terms of your Vuelio subscription plan. For example, some accounts may have a user limit of 5, while larger account plans could allow for many more. Always check the specifics of your subscription contract for exact details.
Recipients of email alerts do not count toward this platform user limit and can be added freely.
Actions When User Limits Are Exceeded
If you require additional users beyond your allocated user limit, you have several options depending on your subscription arrangement. Typically, exceeding your user limit will require paying an additional user licensing fee.
Adjusting User Limits
If you find the current user limit too restrictive, you can:
Increase your user limit by negotiating and adjusting the terms of your subscription with your account manager.
Align the number of users with the current limit by removing excess users to comply with your contract.
Manage user access by deactivating inactive users to stay within the allocated limit.
Before making adjustments, review your team’s access needs and decide whether expanding the subscription is the best approach.
Summary
Understanding the user limits associated with your Vuelio subscription is essential for effective account management. If you find the current limitations too restrictive, there are options to address them by either modifying your contract or managing user access more tightly. For further assistance, contact your Vuelio account manager.