How do User Limits and Subscription Policies Work for Vuelio Accounts?
Vuelio accounts operate under specific user limits and subscription policies that define how many users can be granted access. This article provides an overview of standard practices, actions for exceeding limits, and guidance on modifying subscriptions.
Overview of User Limits
User limits depend on the specific terms of your Vuelio subscription plan. For example, some accounts may have a user limit of 17, while larger account plans could allow for (example) up to 34 users. Always check the specifics of your subscription contract for exact details.
Actions When User Limits Are Exceeded
If your team surpasses the allocated user limit, you have several options depending on your subscription arrangement:
In some cases, additional user access can be granted temporarily as a goodwill gesture. However, this is not a guaranteed practice for future requests.
Typically, exceeding your user limit will require paying an additional licensing fee.
Adjusting User Limits
If you find the current user limit too restrictive, you can:
Increase your user limit by negotiating and adjusting the terms of your subscription with your account manager.
Align the number of users with the current limit by removing excess users to comply with your contract.
Before making adjustments, review your team’s access needs and decide whether expanding the subscription is the best approach.
Summary
Understanding the user limits associated with your Vuelio subscription is essential for effective account management. If you find the current limitations too restrictive, there are options to address them by either modifying your contract or managing user access more tightly. For further assistance, contact your Vuelio account manager.